Samuli Latvala CV 2025<\/title>\n <style>\n body {\n font-family: Arial, sans-serif;\n max-width: 800px;\n margin: auto;\n padding: 2em;\n line-height: 1.6;\n }\n h1, h2 {\n border-bottom: 1px solid #ccc;\n padding-bottom: 0.2em;\n }\n ul {\n margin-top: 0;\n }\n .contact {\n margin-bottom: 2em;\n }\n .section {\n margin-bottom: 2em;\n }\n <\/style>\n<\/head>\n<body>\n\n <h1>Samuli Latvala<\/h1>\n <div class=\"contact\">\n <p><strong>Email:<\/strong> samuli.latvala@gmail.com<br>\n <strong>Phone:<\/strong> 0414998026<br>\n <strong>Address:<\/strong> Huhdantie 8, 6. Kurikka 61300<\/p>\n <\/div>\n\n <div class=\"section\">\n <h2>Key Skills<\/h2>\n <ul>\n <li>Linux Server and Network Environments: Apache, MySQL, PHP, Networking, Microsoft And Linux Servers<\/li>\n <li>Application knowledge: Informatica, Datastage and Office<\/li>\n <li>Advanced training for servers and networking<\/li>\n <li>Fluency in English and Finnish<\/li>\n <\/ul>\n <\/div>\n\n <div class=\"section\">\n <h2>Education<\/h2>\n <p><strong>1998\u20132003<\/strong> Business School, IT Specialist, Aikuiskoulutuskeskus, Tietokoneasentajan osatutkinto<\/p>\n <\/div>\n\n <div class=\"section\">\n <h2>Work Experience<\/h2>\n\n <p><strong>Senior support specialist \/ Team Lead<\/strong>, Wipro, Gdansk (2021\u20132024)<br>\n Consultant, 1st-level support via email, ServiceNow, or phone. Troubleshooting, escalation, monitoring tasks, Service-now production development. Took Team Leader role in 2023.<\/p>\n\n <p><strong>Customer Service Specialist<\/strong>, Alcon (2021)<br>\n Product returns and feedback. Routed sensitive customer data to correct departments.<\/p>\n\n <p><strong>Senior support specialist \/ Team Lead<\/strong>, CGI, Warsaw (2018\u20132020)<br>\n Consultant in ACES project. 1st-level support via email, ServiceNow, or phone. Troubleshooting, escalation, monitoring tasks (YLE, Sandvik, VR), SOK Datastage support. Took Team Leader role in 2019.<\/p>\n\n <p><strong>Finnish Service Desk<\/strong>, Affecto, Warsaw (2017\u20132018)<br>\n Consultant and deputy for Service Desk management. Incident routing, schedules, escalations, documentation, and communication with clients.<\/p>\n\n <p><strong>Logistics Expert \u2013 Finland and Nordics<\/strong> (2005\u20132015)<br>\n Logistics, warehousing, transport, and customer service roles at Kaukokiito \/ Tyvi and Chenker \/ Kiitolinja. Rigid trucks, full trailers, terminal deliveries. Holds ABECEDE driving license.<\/p>\n <\/div>\n\n <div class=\"section\">\n <h2>Personal Skills<\/h2>\n <ul>\n <li>Excellent time management, confidentiality & communication skills<\/li>\n <li>Strong interpersonal, collaborative, and organizational skills<\/li>\n <li>Ability to work rapidly and meet deadlines under pressure<\/li>\n <li>Capable of multi-tasking and coordinating<\/li>\n <\/ul>\n <\/div>\n\n <div class=\"section\">\n <h2>Hobbys<\/h2>\n <p>Linux server web, email, hosting. AI integrations and light python programming for fun. Fishing<\/p>\n <\/div>\n\n <div class=\"section\">\n <h2>About Me<\/h2>\n <p>A competent Finnish Customer Service professional with a proven track record of providing specialist technical and helpdesk support. Supervisor and Troubleshooter with experience in Logistics, Linux, Windows servers, and networking. Creative and strong troubleshooting skills to solve complicated tasks and incidents with excellent customer service skills.<\/p>\n <\/div>\n\n <p><strong>REFERENCES \u2013 Available on request<\/strong><\/p>\n\n<\/body>\n<\/html>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/atkhuoltokurikka.fi\/wp-content\/uploads\/2025\/08\/522654603_3913531452126291_8953266782711860597_n-1024x1024.jpg\" alt=\"\" class=\"wp-image-144\" style=\"width:272px;height:auto\" srcset=\"https:\/\/atkhuoltokurikka.fi\/wp-content\/uploads\/2025\/08\/522654603_3913531452126291_8953266782711860597_n-1024x1024.jpg 1024w, https:\/\/atkhuoltokurikka.fi\/wp-content\/uploads\/2025\/08\/522654603_3913531452126291_8953266782711860597_n-300x300.jpg 300w, https:\/\/atkhuoltokurikka.fi\/wp-content\/uploads\/2025\/08\/522654603_3913531452126291_8953266782711860597_n-150x150.jpg 150w, https:\/\/atkhuoltokurikka.fi\/wp-content\/uploads\/2025\/08\/522654603_3913531452126291_8953266782711860597_n-768x768.jpg 768w, https:\/\/atkhuoltokurikka.fi\/wp-content\/uploads\/2025\/08\/522654603_3913531452126291_8953266782711860597_n.jpg 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Samuli Latvala CV 2025 Samuli Latvala Email: samuli.latvala@gmail.com Phone: 0414998026 Address: Huhdantie 8, 6. Kurikka 61300 Key Skills Linux Server and Network Environments: Apache, MySQL, PHP, Networking, Microsoft And Linux Servers Application knowledge: Informatica, Datastage and Office Advanced training for servers and networking Fluency in English and Finnish Education 1998\u20132003 Business School, IT Specialist, Aikuiskoulutuskeskus, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-140","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/atkhuoltokurikka.fi\/index.php?rest_route=\/wp\/v2\/pages\/140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/atkhuoltokurikka.fi\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/atkhuoltokurikka.fi\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/atkhuoltokurikka.fi\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/atkhuoltokurikka.fi\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=140"}],"version-history":[{"count":8,"href":"https:\/\/atkhuoltokurikka.fi\/index.php?rest_route=\/wp\/v2\/pages\/140\/revisions"}],"predecessor-version":[{"id":222,"href":"https:\/\/atkhuoltokurikka.fi\/index.php?rest_route=\/wp\/v2\/pages\/140\/revisions\/222"}],"wp:attachment":[{"href":"https:\/\/atkhuoltokurikka.fi\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":140,"date":"2025-08-05T18:17:10","date_gmt":"2025-08-05T15:17:10","guid":{"rendered":"https:\/\/atkhuoltokurikka.fi\/?page_id=140"},"modified":"2025-09-11T15:49:15","modified_gmt":"2025-09-11T12:49:15","slug":"cv","status":"publish","type":"page","link":"https:\/\/atkhuoltokurikka.fi\/?page_id=140","title":{"rendered":""},"content":{"rendered":"\n

$\"\"$ <\/figure>\n\n\n\n\n\n\n \n Samuli Latvala CV 2025<\/title>\n <style>\n body {\n font-family: Arial, sans-serif;\n max-width: 800px;\n margin: auto;\n padding: 2em;\n line-height: 1.6;\n }\n h1, h2 {\n border-bottom: 1px solid #ccc;\n padding-bottom: 0.2em;\n }\n ul {\n margin-top: 0;\n }\n .contact {\n margin-bottom: 2em;\n }\n .section {\n margin-bottom: 2em;\n }\n <\/style>\n<\/head>\n<body>\n\n <h1>Samuli Latvala<\/h1>\n <div class=\"contact\">\n <p><strong>Email:<\/strong> samuli.latvala@gmail.com<br>\n <strong>Phone:<\/strong> 0414998026<br>\n <strong>Address:<\/strong> Huhdantie 8, 6. Kurikka 61300<\/p>\n <\/div>\n\n <div class=\"section\">\n <h2>Key Skills<\/h2>\n <ul>\n <li>Linux Server and Network Environments: Apache, MySQL, PHP, Networking, Microsoft And Linux Servers<\/li>\n <li>Application knowledge: Informatica, Datastage and Office<\/li>\n <li>Advanced training for servers and networking<\/li>\n <li>Fluency in English and Finnish<\/li>\n <\/ul>\n <\/div>\n\n <div class=\"section\">\n <h2>Education<\/h2>\n <p><strong>1998\u20132003<\/strong> Business School, IT Specialist, Aikuiskoulutuskeskus, Tietokoneasentajan osatutkinto<\/p>\n <\/div>\n\n <div class=\"section\">\n <h2>Work Experience<\/h2>\n\n <p><strong>Senior support specialist \/ Team Lead<\/strong>, Wipro, Gdansk (2021\u20132024)<br>\n Consultant, 1st-level support via email, ServiceNow, or phone. Troubleshooting, escalation, monitoring tasks, Service-now production development. Took Team Leader role in 2023.<\/p>\n\n <p><strong>Customer Service Specialist<\/strong>, Alcon (2021)<br>\n Product returns and feedback. Routed sensitive customer data to correct departments.<\/p>\n\n <p><strong>Senior support specialist \/ Team Lead<\/strong>, CGI, Warsaw (2018\u20132020)<br>\n Consultant in ACES project. 1st-level support via email, ServiceNow, or phone. Troubleshooting, escalation, monitoring tasks (YLE, Sandvik, VR), SOK Datastage support. Took Team Leader role in 2019.<\/p>\n\n <p><strong>Finnish Service Desk<\/strong>, Affecto, Warsaw (2017\u20132018)<br>\n Consultant and deputy for Service Desk management. Incident routing, schedules, escalations, documentation, and communication with clients.<\/p>\n\n <p><strong>Logistics Expert \u2013 Finland and Nordics<\/strong> (2005\u20132015)<br>\n Logistics, warehousing, transport, and customer service roles at Kaukokiito \/ Tyvi and Chenker \/ Kiitolinja. Rigid trucks, full trailers, terminal deliveries. Holds ABECEDE driving license.<\/p>\n <\/div>\n\n <div class=\"section\">\n <h2>Personal Skills<\/h2>\n <ul>\n <li>Excellent time management, confidentiality & communication skills<\/li>\n <li>Strong interpersonal, collaborative, and organizational skills<\/li>\n <li>Ability to work rapidly and meet deadlines under pressure<\/li>\n <li>Capable of multi-tasking and coordinating<\/li>\n <\/ul>\n <\/div>\n\n <div class=\"section\">\n <h2>Hobbys<\/h2>\n <p>Linux server web, email, hosting. AI integrations and light python programming for fun. Fishing<\/p>\n <\/div>\n\n <div class=\"section\">\n <h2>About Me<\/h2>\n <p>A competent Finnish Customer Service professional with a proven track record of providing specialist technical and helpdesk support. Supervisor and Troubleshooter with experience in Logistics, Linux, Windows servers, and networking. Creative and strong troubleshooting skills to solve complicated tasks and incidents with excellent customer service skills.<\/p>\n <\/div>\n\n <p><strong>REFERENCES \u2013 Available on request<\/strong><\/p>\n\n<\/body>\n<\/html>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/atkhuoltokurikka.fi\/wp-content\/uploads\/2025\/08\/522654603_3913531452126291_8953266782711860597_n-1024x1024.jpg\" alt=\"\" class=\"wp-image-144\" style=\"width:272px;height:auto\" srcset=\"https:\/\/atkhuoltokurikka.fi\/wp-content\/uploads\/2025\/08\/522654603_3913531452126291_8953266782711860597_n-1024x1024.jpg 1024w, https:\/\/atkhuoltokurikka.fi\/wp-content\/uploads\/2025\/08\/522654603_3913531452126291_8953266782711860597_n-300x300.jpg 300w, https:\/\/atkhuoltokurikka.fi\/wp-content\/uploads\/2025\/08\/522654603_3913531452126291_8953266782711860597_n-150x150.jpg 150w, https:\/\/atkhuoltokurikka.fi\/wp-content\/uploads\/2025\/08\/522654603_3913531452126291_8953266782711860597_n-768x768.jpg 768w, https:\/\/atkhuoltokurikka.fi\/wp-content\/uploads\/2025\/08\/522654603_3913531452126291_8953266782711860597_n.jpg 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Samuli Latvala CV 2025 Samuli Latvala Email: samuli.latvala@gmail.com Phone: 0414998026 Address: Huhdantie 8, 6. Kurikka 61300 Key Skills Linux Server and Network Environments: Apache, MySQL, PHP, Networking, Microsoft And Linux Servers Application knowledge: Informatica, Datastage and Office Advanced training for servers and networking Fluency in English and Finnish Education 1998\u20132003 Business School, IT Specialist, Aikuiskoulutuskeskus, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-140","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/atkhuoltokurikka.fi\/index.php?rest_route=\/wp\/v2\/pages\/140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/atkhuoltokurikka.fi\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/atkhuoltokurikka.fi\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/atkhuoltokurikka.fi\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/atkhuoltokurikka.fi\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=140"}],"version-history":[{"count":8,"href":"https:\/\/atkhuoltokurikka.fi\/index.php?rest_route=\/wp\/v2\/pages\/140\/revisions"}],"predecessor-version":[{"id":222,"href":"https:\/\/atkhuoltokurikka.fi\/index.php?rest_route=\/wp\/v2\/pages\/140\/revisions\/222"}],"wp:attachment":[{"href":"https:\/\/atkhuoltokurikka.fi\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}